Speak to our Skin Experts!

We know that sometimes having all the information in the world is not as good as speaking with an expert in the field. So Online Skin strives to make contacting us for your Skin needs as easy as 1-2-3.

Step 1 – Choose your preferred method of contacting us.

Step 2 – Follow the instruction for that method.

Step 3 – Feel confident you’re getting the best advice for your Skin.


We hold free 15 min Skype consultations for customers that like to see who they’re speaking with. All consultations must be booked the day before. Submit the form below to request an appointment time that would suit you, we will confirm the appointment as soon as possible. Please note all appointments will be booked according to local time in the UK.


Phone Call

If would like to speak with a member of our team, call free phone number 0800 050 2211 or call 0116 367 8184 from your mobile. Lines are open Monday to Saturday 9:30am to 7pm. If you don’t get through to a member of the team, leave a Voicemail message and they’ll get back to you as soon as they can.


Chat lines are open longer than either of the previous options and allow you to quickly get the information you need from our experts. Ideal for cheeky advice whilst at work 😉 Just click on the purple bar in the bottom right of this screen; it will put you through to our next available Expert.

Online Questions

If you’re looking for advice on products and potential treatments for any concerns you may have then this is the method for you. Simply fill in and submit the form below to the best of your ability and one of our Experts will respond before closing the next business day.


Our consumers most loved and preferred method of contact. Simply send an email to info@onlineskin.co.uk with all your questions and our team of Skin Experts will respond within 24 hours.